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UGC for businesses: how brands use creator content to sell more

7 min read

Companies across Europe are changing the way they produce marketing content. Instead of relying exclusively on creative agencies and internal productions, more and more brands are collaborating with UGC content creators to obtain authentic, effective, and cost-efficient material. But how exactly does UGC work for businesses and what real results can they expect?

What is UGC content for businesses?

UGC content for businesses is audiovisual material — videos, photos, reviews — produced by external creators that the brand can use across all its communication channels. The company defines what it needs through a brief (content type, product, tone, target platform) and the creator produces the material. The fundamental difference from traditional advertising is that the content maintains a natural and authentic look, as if it were a spontaneous recommendation from a real user.

Real results from UGC

The results of UGC for businesses are backed by data. Campaigns with UGC creatives generate up to 29% higher conversion than campaigns with traditional production. Cost per acquisition is reduced by 30% to 50%, and social media engagement increases significantly. These numbers explain why the budget allocated to UGC content grows every year, especially among SMEs and startups that need to maximize the return on every marketing euro invested.

How the process works

For a business, the process of working with UGC creators is simpler than it seems. On a marketplace like UGC Slalom, the workflow is as follows: the company creates an offer describing the content it needs, including details such as the product type, desired format, target platform, and budget. Creators registered on the platform review the offers and apply to those that interest them. The company selects the best-fit creator, coordinates product shipping if necessary, and receives the content within days.

Control over the final result

One of the aspects businesses value most is control over the final result. On UGC Slalom, each piece of content goes through a review process: the company receives a low-quality preview version, can request adjustments or changes (up to 3 revision rounds included), and only when the content is approved is payment released to the creator and the original quality file delivered. This system protects the company's investment and ensures the final content meets their needs.

UGC across all sectors

UGC works for businesses of all sizes and sectors. Cosmetics brands use it to show products on real skin. Food companies produce recipe and tasting videos with creators. Tech startups get product demos and tutorials at a fraction of the cost of professional production. Fashion brands generate lookbooks and style content with creators representing different audiences. And service companies use UGC testimonials to build trust and credibility.

Production cost savings

The savings in production costs are significant. While traditional video production with an agency can cost between 2,000 and 10,000 euros, a professional piece of UGC content is obtained for a fraction of that price. Additionally, UGC content is produced faster: from publishing the offer to final content delivery, the typical process takes between 5 and 15 days, compared to the weeks or months a conventional production can take.

Content at scale

For businesses that need content volume — for example, to test different creatives in paid media campaigns or to maintain a constant posting schedule on social media — the marketplace model is especially efficient. You can have multiple active offers simultaneously, work with different creators, and build a varied content library that you continuously refresh.

Over 90 companies already use UGC Slalom to produce content that converts. If your business is looking for a more efficient, cost-effective, and authentic way to create marketing content, the first step is to create a free account and publish your first offer. No commitments, no monthly subscriptions, and secure payments managed by the platform.